Privacy Policy

SageTalkz Privacy Policy
SageTalkz operates a digital platform connecting individuals with experienced advisors who provide spiritual guidance, relationship advice, life coaching, and wellness services (“SageTalkz Platform”). Through this platform, users can communicate directly with advisors and purchase their services.

1. Information We Collect
A. Information You Provide – Personal details such as your name, email address, and contact number. Payment information, including credit/debit card details and billing information. Transcripts and recordings of your communications with advisors. The content you post on public features, such as forums or message boards. Responses to surveys or feedback forms. Any personal information you voluntarily share, including health status, relationship status, or other concerns.
B. Information Collected Automatically – Browser type, IP address, device details, session duration, and pages visited. Cookies and similar tracking technologies.
C. Information from Third Parties—Data from social media platforms if you register via a third-party account. Referral or affiliate partner information. Third-party verification data related to advisors’ credentials.

2. How We Collect Information
We collect information when you register on the SageTalkz Platform; communicate with advisors via chats, messages, or calls; submit technical support requests; participate in surveys, promotions, or direct interactions; and visit the platform through cookies, pixels, SDKs, and analytics tools.

3. How We Use Your Information
Your information is used to provide, maintain, and improve our services; respond to support requests and inquiries; deliver marketing communications, where consent has been provided; enhance user experience and develop new features; fulfill legal and regulatory obligations; conduct data analysis, audits, and fraud prevention; and anonymize data for research and product development. Note: Personal data from users in restricted jurisdictions will not be used for AI training.

4. Cookies and Tracking Technologies
SageTalkz uses cookies to enable core functionality, such as saving preferences, gathering performance and usage insights through analytics, and managing user sessions. You may disable cookies through your browser settings; however, this may affect platform functionality.

5. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with service providers for payment processing, customer support, and platform operations; with affiliates or referral partners to enhance your user experience; with advisors strictly on a need-to-know basis for service delivery; to comply with legal requirements such as court orders or government requests; for business purposes, including audits and fraud prevention; and with your explicit consent, where applicable.

6. Your Rights and Choices
You have the right to access and update your profile information, request review, correction, or deletion of your personal data; withdraw consent at any time; and opt out of marketing communications by clicking “unsubscribe” in emails or contacting us at customercare@sagetalkz.com.

7. Data Security
We implement reasonable security measures, including encryption, firewalls, access controls, and off-site backups, to protect your data. Communication histories are securely stored and not retained indefinitely.

8. Mobile Considerations
When using our mobile app or mobile-optimized site, we may collect device ID, operating system details, and geolocation data (with your permission). To opt out of SMS communications, follow the instructions in the message or contact us.

9. Public Forums and Message Boards
Information shared on public forums or message boards is visible to other users. Please exercise caution and avoid sharing sensitive information.

10. International Data Transfers
By using SageTalkz services, you consent to your information being transferred and stored outside your country of residence, including in the United States. We ensure appropriate safeguards to protect your data under applicable data protection laws.

11. Minors Under Age 18
SageTalkz is not intended for individuals under 18 years of age. Persons under 18 are prohibited from using or registering for our services or providing personal information. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has submitted personal data, or if your jurisdiction allows you to request the removal of minor-generated content, please contact us at customercare@sagetalkz.com. We will take appropriate steps to review, correct, or delete such data. Accounts believed to belong to minors may be terminated immediately.

12. Miscellaneous
We recommend reviewing this Privacy Policy periodically as it may be updated. Continued use of the SageTalkz Platform after changes constitutes your acceptance of the updated terms, to the extent permitted by law. SageTalkz is not responsible for third-party privacy practices, including external links or service providers. Please review their policies separately.

13. Contact and Feedback
For questions, concerns, or feedback regarding this Privacy Policy, please contact us at customercare@sagetalkz.com.